Troubleshooting & FAQ Support schedule 2 min read

Error Codes & Troubleshooting

Reference guide for common application error codes, root causes, and instant troubleshooting remedies.

Error Codes & Troubleshooting

Below is a reference index of common status notifications and error messages recorded in the Group Post Helper execution log, along with their solutions:


⚠️ Quick Error Lookup Table

Error CodeUnderlying CauseRecommended Resolution
ERR_AUTH_EXPIREDFacebook browser session expiredOpen facebook.com in a new tab, re-login, then relaunch GPH
ERR_GROUP_QUESTIONTarget community requires entry questionnaireNavigate to the group manually, answer membership questions once
ERR_ADMIN_PENDINGTarget group enforces admin reviewNormal behavior. Post successfully submitted and awaiting approval
ERR_RATE_LIMITSubmissions triggered too rapidlyIncrease Pacing delay to at least 240 seconds
ERR_MEDIA_UPLOADFile size exceeded or unsupported formatEnsure image files are under 10MB and formatted as .jpg, .png, or .webp
ERR_GROUP_ARCHIVEDTarget group is archived or pausedDeselect this community from your active campaign queue

🔄 Forcing Group List Resynchronization

If you joined new communities recently and they do not immediately show up in the GPH interface:

  1. Open the GPH extension window.
  2. In the group selector panel, click the circular Resync Groups icon.
  3. Allow 3 to 5 seconds for the extension to poll and refresh your latest community memberships.

💬 Direct Help & Community

Encountering an atypical issue not covered here?

  • Reach our official Telegram tech desk: @fbflow_support
  • Email our customer success department: support@fbflow.app
  • Average response time: Under 15 minutes (8:00 AM - 10:00 PM GMT+7).
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